Servicetechniker (m/w/d) Werkstattausrüstung

NEW YORKER

Job Description

As a successful young fashion company, NEW YORKER is represented worldwide with more than 1,100 stores in 45 countries and is continuously growing. With a team of over 18,000 employees, we have our finger on the pulse of the times and place great value on friendly cooperation. Thanks to our passion for fashion, our spontaneity and speed, we have managed to be an integral part of the fashion world for over 40 years. You too can become part of our team!


Innovative processes and a high level of dynamism are typically associated more with startups than with global corporations. However, our "BC Customer Management" department embodies these qualities and provides an exceptionally enticing work environment, especially for innovators and go-getters. Working closely with various specialized departments, our software teams in this department develop, optimize, and test all in-store systems.
To further strengthen our BC Customer Management department, we're seeking candidates like you in Braunschweig for the position of Product Owner. In this role, you will be responsible for:

  • Taking charge of sales management product development and formulating product strategies.
  • Serve as the main point of contact between the development team and stakeholders, translating business requirements into actionable features.
  • Comprehend and interpret store needs to establish actionable product requirements.
  • Define and prioritize the product backlog based on input from stakeholders, market trends, and customer feedback.
  • Work closely with cross-functional teams (Business consultant, development, UX/UI, Architecture, QA) to ensure successful product delivery.
  • Conduct regular sprint planning, sprint reviews, retrospectives, and product demonstrations to gather feedback and drive continuous improvement.
  • Work closely with the Product Owners of other areas and departments to ensure alignment of priorities and dependencies across the organization.
  • Track product performance metrics and measure the success of implemented solutions and customer satisfaction.

  • Bachelor's degree in Business Administration, Computer Science, Engineering, or related field.
  • Minimum 3+ years of experience in a product owner role or similar customer-centric position.
  • Strong understanding of Agile methodologies (Scrum, LeSS) and product development lifecycle.
  • Excellent communication, collaboration, and stakeholder management skills.
  • Ability to translate business needs into technical requirements.
  • Experience with software development tools such as JIRA, Confluence, and Agile project management platforms.
  • Knowledge of back-office operations in retail stores is a plus.
  • Fluency in English and German.

Nobody is perfect! Do you not meet the requirements 100% but still want the job? No problem – we'll walk the path together as a team!


  • Benefits.
    • 30 % staff discount in our NEW YORKER stores
    • Free entry to Bad Gliesmarode
    • Employee benefit at the Jagdschloss Windenhütte Restaurant & Hotel in Thale
    • Free tickets for employees and their companions to NY Lions home games
    • Exclusive discount at the OX US Steakhouse in Braunschweig
  • Fairness. Flexible working hours with attractive remuneration and social benefits, such as 30 vacation days, company pension scheme or capital-forming benefits.
  • Security. Permanent employment in an international company that is characterized by growth.
  • Each other. A personal buddy as part of our mentoring program as well as an onboarding event, which is offered in addition to our company and team events.
  • Reachability. Easy to reach by public transport in the heart of Braunschweig.
View More