Job Description
Stepstone is a leading online job board in Germany, dedicated to connecting job seekers with their ideal employment opportunities. As a major player in the German job market, we had a key role in facilitating millions of job placements across various sectors and industries.
We are proud to be part of The Stepstone Group, a global expert in job-tech platforms. Being part of a global team allows us to leverage cutting-edge technology, data, and industry expertise to enhance our services and continuously innovate our technology to meet the job market's needs.
Join our team and you'll be responsible for strategic positioning and development of solution concepts in the area of customer experience within the StepStone Group.
Working in the corporate strategy department, you will accompany the international projects in day-to-day business.
You will play a vital role as we reimagine the labour market to make it work for everybody.
Your responsibilities:
- Supporting international projects in day-to-day business
- Developing solution concepts and responding to challenges in the area of customer experience
- Analysing customer feedback, creating presentations and reports
- Setting up new surveys to help us understand our customers even better
- Processing independent work packages for the further development of the customer experience programme
- Enrolled full-time student at a state-approved university majoring in business, marketing, project management, or equivalent
- Business management knowledge with a focus on strategy, project management or even customer experience is an advantage
- Experience in the field of quantitative survey methods as well as the use of Qualtrics is an advantage
- Confident in conducting internet-based research and using Excel and PowerPoint
- High degree of independence, ability to analyse, service orientation and business acumen, fluency in written and spoken English and German
We're a community here that cares as much about your life outside work as how you feel when you're with us. Because your job shouldn't take over your life, it should enrich it. Here are some of the benefits we offer:
- Hybrid working model
- 24/7 Employee Assistance Programme
- Volunteering days
- In-house gym
- In-house barista
- And you can bring your dog to the office
Our commitment
Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
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