Job Description
At Amazon.com, we strive to be Earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To do that, we empower our people to think like owners and solve problems right the first time. As a team, we are focused on continuously improving and setting new standards in global customer support. You have to thrive in the type of environment that is constantly going and growing. In the words of Jeff Bezos' “Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” The Purpose of the WW Ops Privacy Team is to manage privacy for the Amazon Operations Organization. Our focus is to ensure individuals are never surprised by the personal data we collect, process and share. Everything we do is based on that focus. This leader acts as a privacy subject matter expert and works with legal and technology to ensure customer trust and privacy is factored into all decisions.
Job ID: 2680371 | Amazon EU Sarl - A84
- Support privacy awareness, communications and content creation for WW Ops Privacy Services.
- Support the overall development and maturation of the WW Ops Privacy Services Program.
- Support the WW Ops PBR Program as a subject matter expert and to help embed privacy accountability in the business and accelerate informed privacy decision making.
- Help build and scale the Privacy Bar Raiser (PBR) program for WW Ops.
- Support holistic privacy reviews for new and existing applications in Ops
- Maintain an understanding of privacy regulatory and industry developments.
- Perform operational deep dives on privacy-related processes and systems.
- Identify, gather, track, and report privacy metrics.
- Manage several projects simultaneously with a sense of urgency.
- Comfortable dealing with ambiguity.
- Bachelor's Degree
- Prior experience in Privacy
- Former role in privacy with knowledge of regulatory and industry requirements and standards
- Prior experience leading projects with tight deadlines that involve the use of automated and manual systems and supporting internal customers across the globe
Preferred qualifications
- Professional certifications in privacy (IAPP)
- Ability to work on a diverse team or with a diverse range of coworkers
- Written and verbal communication skills
- Ability to work with little to no supervision
- Proven knowledge of domestic and global privacy regulations and applying them in a technology environment.
- Experience developing and maintaining business unit scorecards
- Experience with audit, metrics, and dashboards a plus.