Job Description
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers- toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
As an Inside Sales Support in the Industrial Filtration team you have the opportunity to perform sales operation tasks that allows a flawless customer experience. This key-role will have internal engagement to free up technical sales resources by taking away administrative tasks form the sales team. Moreover it will be the Go-to-Person for customers to support their transactions with Solventum.
As an Inside Sales Support you will make an impact by:
- Coordinate order process between customer, customer service team and sales team
- Release blocked orders in cooperation with the customer service and sales team
- Facilitate volume allocation, order prioritization and production scheduling with the planning and sales teams
- Willingness to have direct customer contact
- Lead the new customer set-up processes
- Execute material extensions
- Initiate special pricing or pricing tier allocation
- Establish customer quotations based on proper guidance
- Analyze sales data
- Support the organization of customer training events
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
- You have successfully completed professional training as an industrial clerk or similar
- You preferably have relevant experience and are familiar with direct customer contact
- You have excellent organizing skills and appear to be a balanced and kind person, even in stressful situations
- You have good communication skills, team spirit and good knowledge of German and English
- You have good Knowledge of working with Microsoft Office products and Salesforce
Work location: Hybrid Eligible (Job Duties allow for some remote work but require travel to Wuppertal at least 1-2 days per week)
Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
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