Werkstudent | Key Account Management | Partnermanagement OTTO Market (w/m/d)

ZEISS

Job Description
Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes.

About us

Thrive on innovation with a global technology leader. Develop exciting customer-centric digital solutions and business models in the diverse, dynamic and stable work environment at ZEISS Digital Partners. Join our inspiring colleagues in a modern workspace and benefit from our open culture. Cooperating closely with our ZEISS businesses around the globe, we enable the digital future @speed and @scale for ZEISS.

We offer

  • Modern technology stack - with room for you to try things out in a high-tech group

  • Munich based job with 40-60% hybrid work

  • Excellent teammates and a lead to support your development from day one onward

In your position you will strategically drive the customer experience for ZEISS customers and patients across digital touchpoints, with a focus on the business segments of Medical Technology and Consumer Markets. Together with your cross-functional team of digital experts (product owners, project managers, UX/UI designers, software engineers), you will organize and orchestrate all activities required to further develop and enrich our digital product portfolio (website, customer portal) with value added services. Furthermore, you will be responsible for overseeing all projects undertaken with the business unit and ensuring that experiences are developed in a seamless way, and that cross-project synergies are leveraged.

Furthermore, you will:  

  • Take care of the professional development of your team members, as well as setting the product-/project teams in your area of responsibility up for success

  • Act as “main face to the customer”, i.e. towards our partners from ZEISS segments and end-users, where applicable

  • Be responsible for aligning budgets for projects and initiatives in your area of responsibility with the respective business owners

  • Be responsible for aligning strategic roadmaps and implementation timelines and for overseeing the implementation, jointly with dedicated Product Owners and Project Managers

  • Be responsible for driving the continuous improvement and scaling of the digital products, jointly with our business partners

  • Work with different internal and external stakeholders e.g. top management, Sales and Marketing, SSCs and external stakeholders like customers, consumers, platform partners to drive necessary transformation to support new businesses

  • Leading and contributing to strategic (transformation) initiatives, aiming to set up the organization for future success

If you want to know more about the role, kindly contact the responsible Recruiter: Sandro Phan ([email protected]).


  • Successfully completed university in any subject
  • Have a solid understanding of web technologies and agile product delivery methodologies

  • Have 3-5 years of working experience in a role contributing to the delivery and operations of digital products (webshops, web apps, websites) and have experienced the pleasures and challenges in the teams involved

  • Embrace ambiguity, resulting from e.g., changing business needs or priorities, and being able to deal confidently with change

  • Feel comfortable interacting with colleagues from operational to top management level, and have a proven track record of winning stakeholders to drive your topics

  • Display an authentic, trustworthy, reliable and structured way of working, which is why you build trust with individuals easily and people enjoy working with you

  • Possess strong analytical skills, understanding problems swiftly, and being able to derive effective solutions

  • Have experience in working in international, cross-functional teams

  • Have a strong goal and result orientation (‘deliver-attitude')

  • Possess an excellent English proficiency, German skills are a plus

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation, or identity.

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