Job Description
At Daimler Truck we want to make a change, to create real impact together. That is why we take responsibility around the globe and work as one global team towards our vision: Leading Sustainable Transportation. It's people who make the difference and drive success. Together, we will achieve a more sustainable transportation, reduce our carbon footprint, increase safety on and off the track, develop smarter technology and financial solutions. All essential, to fulfill our purpose for all who keep the world moving.YOU MAKE US – YOU MAKE THE DIFFERENCE
Welcome to Daimler Trucks and Buses! We always strive to promote everything that keeps the world moving. Transportation is the backbone of our economy and modern life. Without transportation, factories could not produce anything, supermarkets would have no products to sell, and travel would be unimaginable for people.
We, the Customer Operations Team, develop IT solutions that support the Daimler Truck Aftersales organization. This requires modern solutions for support, knowledge management and data analysis.
Would you like to assume responsibility for IT products, work together with internal and external partners and experts in an agile and international environment, and shape the future strategy with us? Then apply!
Your tasks will be:
- As a Quality & Process Manager, you are responsible for defining the test management process, designing/preparing tests, and conducting and coordinating tests together with a service provider
- You define the collaboration model between the various stakeholders (Business Partner, Product Owner, external suppliers)
- Your area of responsibility includes qualitative evaluation of the quality situation and derivation of recommendations for testing
- In addition, you ensure overarching quality management for projects and system operation in cooperation with the relevant stakeholders
- Further development of existing IT-related reports for defect and test management, application management and operations together with internal and external partners
- You support the team in the error analysis of implemented business processes.
WHAT WE OFFER YOU
Among other things, the following benefits await you with us:
- Attractive compensation package
- Company pension plan
- Remote working
- Flexible working models, that adapts to individual life phases
- Health offers
- Individual development opportunities through our own Learning Academy as well as free access to LinkedIn Learning
You will need to:
- Degree (informatics, business informatics, mathematics, economics or similar) or comparable qualification
- Practical experience in test and quality management, test methodology, experience in test automation and test data
- In-depth knowledge and experience in the specification, planning and implementation of agile IT projects and in application management
- In-depth IT knowledge and knowledge of the corresponding modern IT technologies (cloud, APIs, web services, database technologies, etc.)
- Process knowledge and experience in customer service or roadside assistance are advantageous
- German and English proficiency
- Strong communication skills, organizational talent, and high level of commitment
- Result-oriented, independent work with a strong team orientation
At Daimler Truck, we promote diversity and foster an inclusive corporate culture. We value the individual strengths of our employees, as these lead to the best team performance and thus to the success of our company. Inclusion and Equal opportunities are important to us – regardless of where you come from and who you are. We look forward to receiving applications from people of all cultures and genders, parents, people with disabilities and people from the LGBTIQ+ community.View More