Job Description
When you join DSV, you will work for one of the most powerful companies in the transport and logistics industry. You will be part of a talented team of more than 75,000 employees in over 80 countries who are passionate about delivering great customer experiences and high-quality services.
This position is advertised nationwide in Germany. Potential locations include Berlin, Hamburg, Frankfurt am Main, Leipzig, and Neufahrn, or a DSV location near your home.
Global Account Director, Automotive / Mobility Enterprise Vertical (m/f/d) Germany-wide
Automotive / Mobility Enterprise Vertical, Global Account Director is a senior position based in Europe, that develops and maintains business for Global Key Accounts allocated to the Automotive / Mobility Vertical. The primary focus of the role is on selling / improving logistics solutions, including road, freight forwarding, contract logistics, customs brokerage, and other value-added services. This role is integral in establishing and maintaining long-term strategic relationships that typically go beyond the sale of a single point solution. This position requires a high degree of analytical skills and industry knowledge to unlock hidden value that may not be readily identifiable to our clients.
- Develop and execute a comprehensive account plan aimed at maintaining existing business and identifying the top opportunities
- Managing named global automotive accounts, in accordance with agreed financial and performance targets based on DSV processes
- Developing solutions for the named global customers; leveraging DSV vertical structure and competencies into innovative developments
- Work closely with operations to deliver high level of service to customers Identify and develop relationships with key decision makers at all levels within an account
- Establish and manage the internal DSV network of business stakeholders, key operations people and enablers across DSV divisions and geographies
- Understand the customer's buying process and ensure correct placement and management of customer opportunities with Global Tender Management or Business Development functions
- Understand the customer's business (strategically, operationally, & financially)
- Work closely with customers to intimately understand their needs
- Work across all divisions within DSV to create custom solutions that deliver value to customers
- Maintain an open dialogue with the account executive sponsor and keep the sponsor engaged in the account
- Have an advanced level of business acumen
- Possess strong creative problem solving and analytical skills
- Be a self-motivated team player
- Have good proficiency with the Microsoft suite of Office products
- Embrace their inner nerd and have a strong desire to learn new skills
- Enjoy change and seek continuous improvement
- Have excellent critical thinking skills and a high degree of emotional intelligence
- Ability to effectively communicate in international and intercultural context
Experience and Education:
- Have a proven track record of sales success within the automotive industry
- Bachelor's degree or equivalent work experience in logistics and supply chain management
- Minimum 5 years of European experience in regional key account management
- Minimum 8 years of experience in the logistics and supply chain industry
- Have subject matter expert grade knowledge of the Automotive industry, including related topics such as electric vehicle charging, micro-mobility, and circular economy
Travel:
-
Pre-pandemic travel levels ranged between 25% – 35%
- 80% of the travel is within Europe
- 20% of the travel is global in nature