Job Description
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.
The Bosch Service Solutions Leipzig GmbH is looking forward to your application!
Employment type: Unlimited
Working hours: Full-Time
Joblocation: Leipzig
- Working in car repair customer service regarding diagnose, maintain, and repair vehicle automotive systems including engines, transmissions, braking systems, and electronics via telephone.
- Respond to all calls, e-mails, and requests for technical counselling and remote diagnosis.
- Analyse technical problems with cars, commercial and heavy transportation vehicles (LGV/HGV) of all brands and provide technical assistance to customers.
- Follow defined work instructions for all possible types of mechanical incidents.
- Track all incidents in our system and maintain the FAQ and knowledge database.
- Explore the option to work in the office or remote.
- Education: Completed education as a mechanic, mechatronics engineer, automotive mechatronics technician (mechanics and/or electronics), automotive service technician or country equivalent certificate necessary
- Experience and Know-how: experience working in workshops with cars and/or LGV/HGV
- Languages: written and verbal communication skills in English as well as fluent and professional speaker level in Czech, Dutch or Danish required
- Personality: service and solution focused
- Work-life balance: Flexible working in terms of time, place and working model.
- Health & Sport: Wide range of health and sports activities.
- Childcare: Intermediary service for childcare services.
- Employee discounts: Discounts for employees.
- Room for creativity: Space for creative work.
- In-house social counseling and care services: Social counselling and intermediary service for care services.
The recruitment contact or superior will be happy to provide information about the individual benefit plan.
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