Front Desk Agent (m/w/d) Front Desk Agent / Empfangsmitarbeiter (m/w/d)

Job Description

Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes.


Together with your colleagues and various stakeholders you are co-responsible for the development of global, interlinked processes for Performance & Talent Management and Succession Planning. You will contribute to the development of an integrated ZEISS Talent & Performance Management portfoli

This includes a mix of:

  • developing and continuously improving talent-, performance- and succession-related processes

  • the (co-)responsibity for the digital implementation of the global processes on the HR platform

  • close collaboration with various stakeholders and supporting change management in the (business) implementation

  • hands-on support of all project related tasks, e.g.creating training material for the business, translations, HR support

  • planning and execution of workshops or other dialogue formats

  • creating communication plans together with the communication team

  • supporting the HR business in its best way, a.g. via train the trainer concept

As soon as implemented you will be part of the global team to steer, monitor and continuously improve the respective processes.

This includes a mix of:

  • supporting efficient process handling

  • providing guidance to various stakeholders

  • ensuring reporting and preparing management updates


  • Master's degree and relevant professional qualifications/accreditations (e.g., in behavioral sciences, (industrial) psychology, leadership development, human resources, or similar).

  • relevant professional experience with a focus on human resources, ideally with international experience

  • Proven experience in the creation of business-oriented, global processes and relevant experience in their digital implementation in complex / matrix setups

  • Proven experience in steering, monitoring and improving processes in a global matrix environment

  • Strong competency in independently leading projects, including navigating complex stakeholder maps and change management.

  • Passionate team-player, with strong analytical skills combined with a can-do mentality as well as assertiveness and pragmatism (hands-on mentality)

  • Proven experience with Talent & Performance processes (preferably within Workday)

  • Experience within a corporate organization with different stakeholders

  • Business fluent English, both written and spoken

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