Job Description
GROHE is a leading global brand for complete bathroom solutions and kitchen fittings. Since 2014 GROHE has been part of the strong brand portfolio of LIXIL, a manufacturer of pioneering water and housing products. In order to offer “Pure Freude an Wasser”, every product is based on the brand values of quality, technology, design and sustainability. The brand offers life-enhancing product solutions as well as services with its dedicated portfolios GROHE QuickFix, GROHE Professional and its premium sub-brand GROHE SPA. All cater to the specific needs of GROHE's professional business partners and their differentiated target groups. With water at the core of its business, the brand contributes to LIXIL's Impact Strategy with a resource-saving value chain: from CO2-neutral* production, the removal of unnecessary plastic in the product packaging, all the way to water- and energy-saving product technologies such as GROHE Everstream, a water-recirculating shower. Thanks to the hybrid communication ecosystem GROHE X, the brand provides further impulses for the industry. Whether digitally on the brand experience hub, physically or hybrid in the GROHE X Brand & Communication Experience Center in Hemer, Germany or on the road with the GROHE X Motion Trucks, the brand connects people to contribute to LIXIL's purpose to “make better homes a reality for everyone, everywhere”. *includes CO2 compensation projects, more on grohe-x.com/sustainability
For our Webshop Team located at our EMENA Headquarter in Düsseldorf we are currently looking for a Working Student Webshop (d/f/m).
Your tasks & responsibilities:
- Contact person for customer service teams and internal key stakeholders for all inquiries regarding processing orders from the web shop
- Second level support in handling order errors in the payment process or in processing orders in SAP
- Editing and maintaining landing pages, editorial- and product content in the webshop frontend via the webshop CMS
- Performing various data analyses, based amongst others on data from Google Analytics and SAP BW
You should have the following skills:
- You are an enrolled student in Business Administration, Marketing or related fields
- You have good data and analytical skills as well as organizational talent
- You ideally already gained initial work experience (in form of an internship or a working student position)
- You are familiar with current trends in digital marketing
- You can speak English fluently, German language skills are desirable
- You have good knowledge in MS office (especially PowerPoint and Excel), ideally first experiences with Google Analytics
Why LIXIL?
- Attractive remuneration in accordance with market standards
- Flexible working time
- Use of our diverse employee offers
We are the perfect match if...
- Your job is your passion and you feel "Pure Freude an Wasser" just like us
- You appreciate a respectful environment
- You like to break new ground and keep learning
- You always try to do the right thing